This policy explains how FrontDesk Talk, LLC uses cookies and similar technologies on frontdesk.talk. We keep them to a minimum and we don't use them for cross-context behavioral advertising. For more on how we handle information, see our Privacy Policy.
1. What cookies are
Cookies are small text files a website stores in your browser. Similar technologies include local storage and pixels. They help a site work, remember your choices, and understand how it is used. In this policy, "cookies" covers all of these.
2. Cookies we use
frontdesk.talk doesn't set any cookies of its own. It keeps the few items below in your browser's local or session storage instead.
| Type | What it does | Can you turn it off? |
|---|
| Referral attribution (strictly functional) | If you arrive through a partner's referral link, we store the referral code and the time you arrived in your browser's local storage under the name talk_ref. It lets us credit the right partner if you sign up within 60 days. It expires after 60 days, stays on your device, and is not used for advertising or to track you on other sites. | Yes, by clearing your browser's site data. The site keeps working without it. |
| Visit attribution (strictly functional) | When you arrive, we note the first page you landed on, the site that sent you, and any campaign tags in the link (UTM tags) in your browser's session storage under the name talk_visit. It is sent only with a form you submit, so we know how you found us, and it is deleted when you close the tab. It is not used for advertising or to track you on other sites. | Yes, by clearing your browser's site data. The site keeps working without it. |
| Analytics (if enabled) | Helps us understand which pages are visited and which signup steps people finish. We use PostHog, with a random identifier kept in your browser's local storage under the name fdt_ph_anon. It is not used for advertising or to track you on other sites. | Yes, through your browser settings or a Global Privacy Control signal. |
We do not use advertising cookies, and we do not allow ad networks to track you across other sites through frontdesk.talk.
No health information in tracking. We don’t use advertising pixels or session recording, and we don’t send call content, Talk Notes, documents, or any health information to analytics or advertising companies. Our analytics events carry only random IDs and event names, never names, emails, phone numbers, or what someone typed. The same rules apply in the FrontDesk Talk web and mobile apps, and on the private document upload pages, which set no analytics.
3. How to control cookies
Most browsers let you see, block, and delete cookies and site storage in their settings. The site keeps working if you block or clear them.
You can also use private browsing, or browser extensions that limit tracking.
4. Do Not Track and Global Privacy Control
We honor Global Privacy Control (GPC) signals and Do Not Track browser signals. When your browser sends one, we treat it as a request to opt out of any sale or sharing of your information and we do not load optional analytics for that browser.
5. Changes
We may update this policy if the cookies we use change. We will change the "last updated" date above when we do.