How it works
1
Your team answers first
Your phones ring like they always do.
2
Overflow goes to FrontDesk Talk
Busy or no-answer forwarding sends extra calls to the AI.
3
Nothing gets lost
Every overflow call ends with a Talk Note, a booking, or a transfer to whoever is free.
What you get
Up to 10 calls at once
It answers up to 10 callers at the same time. No hold music.
Backs up your team
Use it for lunch breaks, rush hours, and busy seasons.
Transfers when it matters
Urgent calls go to the person you choose.
Handles the routine
Hours, directions, and prices get answered so your team can focus.
Which plan includes it
Small Talk, $99 a month
Answers every call, 24/7.
Overflow answering works on every plan. Busy seasons use more Talk Time, so Real Talk or Big Talk may fit better. Includes 200 minutes of Talk Time a month.
Questions
How do I send only the overflow?
Use busy and no-answer forwarding. Your phone rings first, and FrontDesk Talk only picks up when you can’t.
Can it transfer back to my team?
Yes. It transfers urgent calls to you or your team based on rules you set.
What if I have more than one location?
Coming soon. Big Talk will cover up to 3 numbers or locations. Today every plan covers one.
Will it use a lot of Talk Time?
Only overflow calls use Talk Time. Your dashboard shows exactly what you’ve used, and we text you before you get close.
Free tools and how-to guides
More ways to use it
Stop paying for voicemail.
Setup takes a few minutes. Cancel anytime.