What we do today
HTTPS everywhere
Every page and every connection to the FrontDesk Talk app and API uses HTTPS, so data is encrypted on its way between your browser and us.
Hashed passwords
We never store your password as text. Passwords are hashed with bcrypt before they’re saved.
Payments by Stripe
Card details go straight to Stripe, our payment processor. We never see or store your full card number.
Role-based access for your team
When you add team members, what they can see and do depends on the role you give them.
Restricted staff access
Access to customer accounts on our side is limited to the platform staff who need it to support you.
Not for health information
FrontDesk Talk isn’t covered by HIPAA and doesn’t sign Business Associate Agreements. Please don’t use it to collect or store protected health information.
Healthcare practices should use FrontDesk Care, which is built for HIPAA compliance.
Visit FrontDesk CareReport a security issue
Found something that looks like a security problem? Email us with what you found and the steps to reproduce it. Please give us a fair chance to fix it before you share it publicly.
Email help@frontdesk.talkRelated policies
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