Choose where Talk Notes and alerts go

Change where Talk Notes go

1. Open Settings

   Select Settings, then find Notifications.

2. Add phones and emails

   Add up to 5 numbers under Text Talk Notes to and up to 5 addresses under Email Talk Notes to.

3. Pick what you get

   Turn Text me a Talk Note after each call, Email me Talk Notes, and Warn me before my Talk Time runs out on or off.

4. Save

   Select Save settings. Owners and managers can change these.

Until you change them

Talk Notes go to the owner’s phone and email, and all three switches are on. People in Call routing also get Talk Notes for the kinds of calls they’re set up for.

Business details

The Business card holds your Business name, Business phone, and Time zone. They’re used on your account and in your Talk Notes, and the time zone sets when your receptionist says you’re open.

Industry sets what kind of business you are, which changes some of the words the app uses, like what it calls appointments.

Health information

If your callers might share health information, like at a clinic or a therapist’s office, answer the Health information card in Settings. When they might, or until you answer, Talk Notes and phone alerts leave out caller details and say to open the app. With call intake, you can still email the answers that aren’t health details. The same card shows our Business Associate Agreement. How FrontDesk Talk handles health information.

Signing in and your password

Log in at app.frontdesk.talk with your email and password, or with Continue with Apple or Continue with Google. Forgot your password? Select Forgot password?, enter your email, and use the link we send.

Closing your account

To stop service, cancel your plan on the Billing tab. Canceling doesn’t delete your data. To delete your account and its data, the owner can email help@frontdesk.talk. What deleting removes.

Questions