Talk or Care? It depends on your callers.

Both are AI receptionists from the FrontDesk family. Talk is for everyday small businesses. Care is built for healthcare.

Side by side

Topic
FrontDesk Care
FrontDesk Talk
Built for
Healthcare practices
Non-healthcare small businesses
HIPAA
Built for HIPAA compliance
Not for health information
Business Associate Agreement
Signed BAA
No BAA
EHR connections
Yes
No. Books into Google or Outlook Calendar
Typical callers
Patients
Customers and clients
Starting price
See frontdesk.care
$99 a month

When FrontDesk Care is the better choice

Your calls include health information

Therapists, clinics, dentists, chiropractors, physical therapists, and vets with medical records belong on Care.

You need a BAA

If you’re covered by HIPAA, you need a vendor that signs a BAA. FrontDesk Talk doesn’t.

You use an EHR

Care connects to electronic health records. Talk works with Google and Outlook calendars.

When FrontDesk Talk is the better choice

You run a non-healthcare business

Home services, salons, law offices, real estate, fitness, and more.

You want the lowest price

Talk starts at $99 a month and sets up in about 10 minutes.

Your calendar is Google or Outlook

Talk books straight into the calendar you already use.

Healthcare practice?

If your calls include patient health information, FrontDesk Care is built for you, with HIPAA compliance, a signed BAA, and EHR connections.

Go to FrontDesk Care

Everyone else

FrontDesk Talk answers every call 24/7 for small businesses, from $99 a month.

Get started with Talk

Questions

Are they the same company?

They share the FrontDesk name. FrontDesk Talk is operated by FrontDesk Talk, LLC, and FrontDesk Care is operated separately and built for healthcare.

I’m a fitness studio or spa. Which one?

Talk, as long as your calls don’t involve medical records or treatment. If you offer medical services, use Care.

Can I switch later?

Yes. If your business changes, contact us and we’ll point you to the right one.

Other comparisons

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