Talk or Care? It depends on your callers.

Both are AI receptionists from the FrontDesk family. Talk answers calls for everyday small businesses and protects any health information callers share. Care is built for healthcare practices that need EHR connections and clinical tools.

Side by side

Topic
FrontDesk Care
FrontDesk Talk
Built for
Healthcare practices
Small businesses of every kind
HIPAA
Built for HIPAA compliance
HIPAA safeguards for health information on calls
Business Associate Agreement
Signed BAA
Signed BAA
EHR connections
Yes
No. Books into Google or Outlook Calendar
Typical callers
Patients
Customers, clients, and patients
Starting price
See frontdesk.care
$99 a month

When FrontDesk Care is the better choice

You use an EHR

Care connects to electronic health records. Talk works with Google and Outlook calendars.

You want clinical tools

Care adds tools built for running a practice. Talk is a receptionist: it answers, books, texts, and takes messages.

Your whole front office runs on it

Practices that want one healthcare platform for calls, records, and patient follow-up belong on Care.

When FrontDesk Talk is the better choice

You need a receptionist, not a clinical system

Home services, salons, law offices, real estate, fitness, and practices that just need every call answered, with HIPAA safeguards and a BAA.

You want the lowest price

Talk starts at $99 a month and sets up in a few minutes.

Your calendar is Google or Outlook

Talk books straight into the calendar you already use.

Need EHR connections?

If your practice needs connections to health records and clinical tools, FrontDesk Care is built for you, with HIPAA compliance and a signed BAA.

Go to FrontDesk Care

Everyone else

FrontDesk Talk answers every call 24/7 for small businesses, from $99 a month, and protects health information callers share with HIPAA safeguards and a BAA.

Get started with Talk

Questions

Are they the same company?

They share the FrontDesk name. FrontDesk Talk is operated by FrontDesk Talk, LLC, and FrontDesk Care is operated separately and built for healthcare.

Does FrontDesk Talk sign a BAA?

Yes. Talk protects health information with HIPAA safeguards and signs a Business Associate Agreement with covered entities. See frontdesk.talk/hipaa.

I’m a fitness studio or spa. Which one?

Talk, in most cases. If you want your phone line connected to health records or clinical tools, use Care.

Can I switch later?

Yes. If your business changes, contact us and we’ll point you to the right one.

Other comparisons

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