FrontDesk Talk or Smith.ai’s AI Receptionist?

Smith.ai is known for live receptionists and also sells an AI Receptionist priced by the call. Here’s how it compares, as of September 2026.

Side by side

Topic
Smith.ai AI Receptionist
FrontDesk Talk
How pricing works
Monthly plans with included calls
Monthly plans with included minutes of Talk Time
Plans
Free for 25 calls a month. Pro starts at $150 for 75 calls. Enterprise starts at $500 for 300 calls
$99 (200 min), $199 (450 min), $399 (1,000 min) a month
Going over
Per call: $3.00 on Free, and about $2.50 to $2.10 on paid plans depending on volume
$0.45 per extra minute
What counts
Every answered call counts. Known spam is filtered, and you can remove up to 10% of calls
Minutes used on calls
Booking appointments
AI scheduling with Calendly and others, on every plan
Google or Outlook Calendar on Real Talk and Big Talk
English and Spanish
On every plan
On every plan
Contract
Month to month, 30 days’ notice to cancel
Month to month, cancel anytime
Live people
The company also offers live receptionists
AI only. Urgent calls transfer to you or your team

When Smith.ai might be the better choice

You get only a handful of calls

Their free plan covers 25 calls a month. If that’s all you get, it’s hard to beat free.

You may want real people later

Smith.ai also sells live receptionist plans, so you can move to people without changing companies.

Your calls run long

Per-call pricing doesn’t charge more for a long call.

When FrontDesk Talk might be the better choice

You get lots of short calls

At $2 or so per call, short calls about hours or directions add up. Per-minute pricing charges less for them.

You want texting included

Talk Back (missed-call text back) and two-way texting come with Real Talk and Big Talk.

You want to cancel without notice

Our plans are month to month with no notice period.

The math

Plans as listed on smith.ai/pricing/ai-receptionist, as of September 2026. Paid plans have a call volume selector, so check their site for the price at your volume.

Smith.ai Free
$0 for 25 calls a month, $3.00 each after
Smith.ai Pro
From $150 a month for 75 calls
FrontDesk Talk, Small Talk plan
$99 a month for 200 minutes
FrontDesk Talk, Real Talk plan
$199 a month for 450 minutes

If your average call is 2 minutes, 450 minutes covers about 225 calls. Use your own call length.

Questions

Can I switch from Smith.ai to FrontDesk Talk?

Yes. Set up FrontDesk Talk, then point your call forwarding at your new FrontDesk Talk number. Check their notice period before you cancel.

Are you affiliated with Smith.ai?

No. We use their name only to compare, based on what their own site said in September 2026.

How do you compare with Smith.ai’s live receptionists?

See our comparison with live answering services.

Source, checked September 2026: Smith.ai AI Receptionist pricing. Prices and features change, so check their sites for current details. Names are used only to compare; we aren't affiliated with them.

Other comparisons

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