Features / Outbound call campaigns

Let it make the calls, too.

On the Big Talk plan, FrontDesk Talk calls a list of your customers with the message you choose and sends you a Talk Note for every call.

How it works

1

Choose who to call

Customers who have agreed to hear from you, like past clients due for a follow-up.

2

Tell it what to say

The reason for the call and what you want the customer to do.

3

It calls and reports back

Each call ends with a Talk Note, so you see who answered and what they said.

Campaign: spring tune-up follow-up
  • Alvarez, (972) 555-0161Booked
  • Chen, (214) 555-0184Call back Friday
  • Morgan, (469) 555-0127No answer
  • Price, (972) 555-0193Opted out

What you get

Your list, your message

You pick the customers and the reason for the call.

A Talk Note for every call

See who answered, what they said, and what happens next.

Opt-outs are recorded

If someone asks not to be called again, it notes it so you can stop calling them.

Uses your Talk Time

Outbound calls use Talk Time like any other call. Big Talk includes 1,000 minutes a month.

Included on

Big Talk, $399 a month

Adds outbound calls and up to 3 lines.

Outbound call campaigns are included on Big Talk ($399 a month) only. Includes 1,000 minutes of Talk Time a month. Pay yearly and get 2 months free.

Questions

Can I use it for cold calling?

Outbound calling is heavily regulated. Calls with an AI voice generally need the person’s prior consent, and written consent for marketing. Our Acceptable Use policy covers the rules.

Does it say it’s an AI?

Yes. Each outbound call should state your business name and that the caller is an AI assistant.

When can it call?

Only during allowed hours, between 8 AM and 9 PM in the customer’s local time, or narrower if state law requires it.

Which plan includes it?

Outbound call campaigns are on Big Talk, $399 a month with 1,000 minutes of Talk Time.

Related

Stop paying for voicemail.

Setup takes about 10 minutes. Cancel anytime.