Features / Talk Notes

Know what happened on every call, in seconds.

After each call, FrontDesk Talk sends you a Talk Note: the summary of the call, by text and email, with who called, what they needed, and what got done.

How it works

1

The call ends

Your receptionist wraps up the call, whether it answered a question, took a message, or booked a time.

2

It writes the short version

Who called, their number, what they wanted, and what happened next.

3

It lands on your phone

You get it by text and email a few seconds later.

Text from FrontDesk Talk

New call: Dana R., (469) 555-0110. Wants a quote to repaint two bedrooms. Prefers a call back after 5 PM.

Just now
Also sent by email

What you get

Who, what, and next step

Every Talk Note covers the caller, the reason for the call, and anything you need to do.

Text and email

Read it on your phone between jobs, or later from your inbox.

Nothing to listen to

No voicemails to play back. The short version is already written.

Every call in one place

Calls and Talk Notes sit together in FrontDesk Talk, so nothing slips through.

Included on

Small Talk, $99 a month

Answers every call, 24/7.

Talk Notes by text and email are included on every plan, starting with Small Talk at $99 a month. Includes 200 minutes of Talk Time a month. Pay yearly and get 2 months free.

Questions

Where do Talk Notes go?

To the phone number and email address you set up in FrontDesk Talk.

Do I get a Talk Note for every call?

Yes. Every call your receptionist answers ends with a Talk Note by text and email.

Can I hear the full call?

On Real Talk and Big Talk, every call also has a recording and a transcript.

Are Talk Notes on every plan?

Yes. They’re included on Small Talk, Real Talk, and Big Talk.

Related

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