How it works
1
Pick how calls reach it
Let your phone ring first and it answers the calls you miss. Or send every call to it while you’re on a job.
2
Keep working
It answers questions, takes the caller’s name, number, and what they need, and on Real Talk books the job on your calendar.
3
Check your texts between jobs
Each call ends with a Talk Note, so you know who to call back first.
What you get
No more phone tag
Callers get help on the spot instead of a beep and a callback that comes hours later.
Details you can act on
It makes sure it has the caller’s name and best number, plus the questions your industry needs answered.
Books the next job
On Real Talk and up, it books open times on your Google or Outlook Calendar.
Texts back the hang-ups
On Real Talk and up, Talk Back texts callers who hang up early, so the lead stays warm.
Which plan includes it
Small Talk, $99 a month
Answers every call, 24/7.
Answering, Talk Notes, and urgent transfers are on every plan, starting with Small Talk at $99 a month. Booking and Talk Back start on Real Talk. Includes 200 minutes of Talk Time a month.
Questions
Can it ring me for urgent calls?
Yes, on a phone that doesn’t forward to FrontDesk Talk. If your business number is your cell and it forwards to us, a transfer to it would loop back. Use another phone, or give customers your FrontDesk Talk number so urgent calls can ring your cell.
Can I still answer calls myself?
Yes. With no-answer forwarding, your phone rings first and you pick up whenever you can.
Do I need a separate business number?
No. Forward the number you already use. If you’d rather keep your cell private, give out your free local FrontDesk Talk number instead.
How much Talk Time will I use?
It depends on how many calls you get and how long they last. The Talk Time calculator turns your numbers into minutes and the plan that costs least.
Free tools and how-to guides
More ways to use it
Stop paying for voicemail.
Setup takes a few minutes. Cancel anytime.