How it works
1
Tell it what’s urgent
Give it examples, like a flooded basement, a locked-out customer, or a job site problem.
2
It listens for those calls
Routine calls get answered, booked, or turned into a message.
3
Urgent ones reach you
It transfers the caller to your cell, or to whoever on your team you choose.
Caller says water is coming through the ceiling. Marked urgent by your rules.
What you get
Your rules
You set what counts as urgent, in plain words. Change it anytime.
Everything else waits
Routine calls don’t interrupt you. They show up in your summary.
You or your team
Send urgent calls to your cell or to the person you choose.
A Talk Note either way
Transferred calls still end with a Talk Note by text and email.
Included on
Small Talk, $99 a month
Answers every call, 24/7.
Urgent call transfer is included on every plan, starting with Small Talk at $99 a month. Includes 200 minutes of Talk Time a month. Pay yearly and get 2 months free.
Questions
What counts as urgent?
You decide. Give it examples of calls that need you now, and it transfers those.
Will it wake me up for everything?
No. Only the calls you mark as urgent get transferred. Everything else waits in your summary.
Can it transfer to someone other than me?
Yes. It transfers urgent calls to you or your team based on rules you set.
Is it on every plan?
Yes. Urgent call transfer is included on Small Talk, Real Talk, and Big Talk.
Related
Stop paying for voicemail.
Setup takes about 10 minutes. Cancel anytime.