Connect a calendar
Open Booking settings
Select Appointments in the menu, then Booking settings. You can also select Connect calendar on the Receptionist page.
Choose your calendar
Under Calendar connections, select Connect Google or Connect Outlook.
Sign in and allow access
Sign in to the account that holds your calendar and approve the access FrontDesk Talk asks for.
Add your team, if you like
To book a team member on their own calendar, use Connect for one and pick the person.
How it uses your calendar
While the caller is on the line, your receptionist checks the calendar and only offers open times inside the hours you take appointments. Busy events block their time, so a lunch or a personal appointment on the same calendar is never offered to a caller.
Each booking is added to your calendar and to your schedule in FrontDesk Talk. Your online booking page offers the same open times.
If a connection stops working
If a connection shows Reconnect, select it and sign in again. This can happen after a password change, or when access is removed in your Google or Microsoft account.
Which plans have it
Calendar booking is on Real Talk and Big Talk. On Small Talk, your receptionist takes a message when a caller asks for an appointment.
Some industries see their own word in the menu instead of Appointments, like Consultations or Service appointments. It’s the same page.
Questions
Which calendars work?
Google Calendar and Outlook.
Do I have to connect a calendar to take bookings?
No. Your receptionist books into your FrontDesk Talk schedule using your booking hours. Connecting a calendar adds your busy times, so it won’t book over events already there.
Can it book a specific person?
Yes. Connect each person’s calendar with Connect for one, and make them bookable on the Team tab in Settings.
Related
More in Booking (Real Talk)
- Set your booking hours, services, and rules
- Booking confirmations, reminders, and changes
- Share your online booking page
Didn’t find your answer? Email help@frontdesk.talk or browse the help center.