Turn it on
Open Booking settings
Select Appointments, then Booking settings, and find Online booking page.
Switch it on and check the address
Turn the page on and check its Page address. If you change it, select Save address.
Add your look
Under Look, add a logo (PNG, JPG, or WebP, up to 300 KB), pick a Button color, and add a Welcome note if you like. Select Save look.
Share it
Select Copy link to share it anywhere, or Open page to see what customers see.
Add it to your website
Under Add it to your website, copy the code for A “Book online” button, or for The booking page inside your website. Paste it where you want customers to book, or send it to whoever looks after your site.
Put the link on your Google Business Profile and in your email signature too.
What customers see
- They pick a service, pick an open time, and enter their name and mobile phone, with an email and a note if they like.
- Services show when Callers can book it is on in Services. With none, the page offers one general booking.
- They get texts, a confirmation and reminders, only if they check the box asking for them.
- After booking, they get a private link to change or cancel. It’s also in the confirmation text, and it works until your minimum notice before the appointment.
When someone books
The appointment goes on your schedule, and Tasks gets an item called Booked online with who booked what and when.
If your booking page is on, its link is also added to the end of your Talk Back text, so missed callers can book right away.
When the page is off
If you turn the page off, or your plan doesn’t include booking, the page shows your business name and phone number so customers can call instead. The booking page is on Real Talk and Big Talk.
Questions
Does it use the same open times as my receptionist?
Yes. It reads the same booking hours, rules, and calendar, so a time booked on the phone disappears from the page, and the other way around.
What happens if I change the page address?
Links you already shared stop working, so update your website and Google listing with the new one.
Related
More in Booking (Real Talk)
- Connect Google Calendar or Outlook
- Set your booking hours, services, and rules
- Booking confirmations, reminders, and changes
Didn’t find your answer? Email help@frontdesk.talk or browse the help center.