Add a special date
Open Receptionist
Select Receptionist in the menu. Under Your business, find Holidays and special dates, just below Hours.
Select Add a date
Or pick one of the upcoming holidays shown there.
Choose the days and the hours
Pick One day or Several days, then Closed or Different hours for those days.
Add a note and save
Add a Note for callers if you like, such as “Closed for Thanksgiving. Back Friday at 8am.” Then select Save changes.
What changes on those days
- Your receptionist tells callers you’re closed, or your hours that day, and when you open again.
- It says your note early in calls that day, and when callers ask about it.
- Booking follows the date on Real Talk and Big Talk: a closed day offers no times, and a day with different hours only offers times inside them.
- On a closed date, urgent calls follow your after-hours setting, the same as any time you’re closed.
Good to know
- You can add up to 40 dates, up to two years ahead.
- Past dates drop off on their own, so there’s nothing to change back.
- Dates follow your time zone, set in Settings, under Business.
Questions
Do I still change my weekly hours for a holiday?
No. Add the holiday as a special date and leave your weekly hours alone. It ends on its own.
Can I keep short hours instead of closing?
Yes. Choose Different hours and set when you open and close that day.
Related
More in Your receptionist
- Teach your receptionist about your business
- Pick your receptionist’s voice, language, and tone
- Ask your own intake questions on calls
- Pause your receptionist
Didn’t find your answer? Email help@frontdesk.talk or browse the help center.