The three plans
| Plan | Monthly | Yearly | Talk Time each month |
|---|---|---|---|
| Small Talk | $99 | $990 | 200 minutes |
| Real Talk | $199 | $1,990 | 450 minutes |
| Big Talk | $399 | $4,389 | 1,000 minutes |
Every plan answers 24/7 in English and Spanish, takes up to 10 calls at once, sends a Talk Note after every call, keeps a transcript of every call, transfers urgent calls to you, and lets you keep your current number. Extra Talk Time is $0.45 a minute on every plan.
How to choose
- Small Talk if you want every call answered and a Talk Note after each one, and you’d rather book appointments yourself.
- Real Talk if callers book appointments, or you want to text customers. It adds booking into Google or Outlook Calendar, Talk Back, two-way texting, and call recordings.
- Big Talk if your phone is busy enough to need more minutes: 1,000 a month, plus priority support.
Not sure how many minutes you use? The Talk Time calculator estimates it from your calls a day and how long they last.
Monthly or yearly
Monthly plans have no contract. A business that has never paid gets its first month for $49 for Small Talk, $99 for Real Talk, or $249 for Big Talk, then pays the regular price. Yearly plans are paid once a year: 2 months free on Small Talk and Real Talk, 1 month free on Big Talk. There are no setup fees.
Questions
Can I change plans later?
Yes. The account owner can change plans anytime from the Billing tab in Settings, then Manage billing. See change your plan.
What happens to my bookings if I move down to Small Talk?
Bookings you already have stay on your schedule. New bookings, changes, and reminder texts stop until you move back up.
I run a healthcare practice. Which plan fits?
Any plan. FrontDesk Talk protects health information callers share and signs a Business Associate Agreement. If you need EHR connections and clinical tools, look at FrontDesk Care. How Talk handles health information.
Related
More in Getting started
Didn’t find your answer? Email help@frontdesk.talk or browse the help center.