Set up FrontDesk Talk, step by step

The setup steps

1. Create your account

   Start at Get started with your name, email, and a password. In the app you can also continue with Apple or Google. Setup opens right after.

2. Your business

   Enter the Business name callers hear, pick the closest Industry, and tick the Services you offer. Then select Save and continue.

3. Greeting

   Write how it should answer. It starts as “Thanks for calling” with your business name, then “how can I help?” A sentence or two is plenty. Tips for a good greeting.

4. Hear it

   Enter your phone and select Call my phone. Your receptionist calls you so you can hear it answer, and you can try other voices. Test calls are free and don’t use Talk Time. You can also select Skip for now.

5. Your number

   Pick your free local number. We hold it for 48 hours while you finish. To choose another, select Pick a different number and search by area code.

6. Go live

   Choose a plan and monthly or yearly billing, then pay and go live. A business that has never paid gets its first month for $49 for Small Talk, $99 for Real Talk, or $249 for Big Talk on monthly billing.

7. Connect calls

   Choose Keep my business number to forward the number your customers already call, or Use my new Talk number to give out the new one. More on forwarding and porting.

8. Test it

   Select Call my business number to check that forwarding works. When you see You’re live, open your dashboard.

After setup: the checklist

Your dashboard shows a checklist called Get the most from your receptionist. It points to the settings that make the biggest difference, such as your hours, your prices, the questions callers ask, and where urgent calls go. Each item opens the page where you change it.

Then make a few test calls from a phone that isn’t forwarded. The test call checklist covers what to try.

Want help with setup?

After you pay, setup shows a Get help button. Leave the best number and time to reach you, and we’ll call and finish setup with you. You can also email help@frontdesk.talk or call (775) 618-0007.

Questions